Exchanging products with Kegnologic

We understand that sometimes customers change their mind, that’s why we have a no problems attitude about exchanging products at Kegnologic. We do ask for a little help in making sure we all get it right up front. Please note that in fairness to all our customers our exchange terms are non-negotiable. Your request will be processed under the following terms. 

1. Drop us a line at to start exchange procedure.

2. Exchanges can only be accepted within 7 days of purchase. Not all products are always in stock and we can replace with another suitable product. Sale items cannot be exchanged.

3. Machines can only be exchanged due to non-serviceable manufacturing defects.

4. Kegnologic accepts responsibility for defects of products prior to usage and will exchange or provide a store credit at Kegnologic's sole discretion.

5. Return shipping for exchanges is at purchasers expense. 

6. Address exchanges to Kegnologic 19 Kim Keat Road, Fu Tsu Building, #02-04 Singapore (328804)

7. Strictly NO exchanges or returns available on SALE or discontinued items.

Pretty simple, but please do drop us a line at if you are unsure at any time.

Thanks again, Kegnologic.